SOCIAL RESPONSIBILITY PERFORMANCE AUDIT BY STAKEHOLDERS OF JOLLIBEE-PHILIPPINES

Joan C. Reyes

This study on social responsibility performance audit  of Jollibee-Philippines  aims  to audit the social responsibility performance of Jollibee in terms of Economic, Legal, Ethical and Philanthropic social responsibilities as perceived by  employees and customers. The non-parametric way of determining the differences among the   branches and between employees and customers on the responses of respondents on the social responsibility performance of Jollibee was employed through the use of statistical tools: namely: Kruskal Wallis and Mann-Whitney.  The stakeholder-respondents gave a rating of “accommodative” to Jollibee as the over-all level of social responsibility performance.  It was further revealed that respondents of the four (4) Jollibee branches have different perceptions on the social responsibility performance of Jollibee, specifically the economic responsibility.   Perceptions of employees and customers were also different on social responsibility performance of Jollibee particularly in the levels of legal and ethical responsibilities.  Both employees and customers may have their respective concerns and issues at hand which made their responses different.  Jollibee must be proactive in fulfilling its responsibilities to its stakeholders by adopting a stakeholder perspective in social responsibility and  including the feedback from relevant stakeholders in the formulation of the firm’s strategy and implementation.

Social responsibility, economic, legal, ethical, philanthropic and social audit

DETERMINANTS FACTOR OF HOUSING LOAN/HOUSE FINANCING PRICING: COMPARATIVE EVALUATION BETWEEN CONVENTIONAL AND ISLAMIC BANK IN MALAYSIA.

Noorul Hafizah Hashim, Mutia Sobihah Abdul Halim

The demand for house in Malaysia is increase due to the increasing of population and their life style. Furthermore, buying a house is one of the methods of long term investment. Due to that, financial institutions in Malaysia was competing each other in offering housing loan/house financing to the customer. Financial systems in Malaysia has divided into two major systems which is Conventional and Islamic system, so, this financing also divided into two which are housing loan for conventional and house financing in Islamic. Thus, the purpose of this study is to investigate the factors considered by banks in determining housing loan/house financing price; whereby a comparative evaluation will conduct between Conventional Bank and Islamic Bank. Net interest margin is using as a proxy to housing loan/house financing interest rate. To achieve the objective, this study employs the convergent interview and regression of the model. Software of Statistical Package for Social Science (SPSS) version 20 will be used as analysis technique to analyzed data.

Loan Pricing, Housing Loan, House Financing

HOUSEHOLDS’ RECYCLING MOTIVATION: PUTRAJAYA, MALAYSIA

Nazatul Faizah binti Haron

This study was conducted to analyse households’ motive for recycling electronic waste (E-waste) in Putrajaya. A total of 600 households were interviewed. Factor analysis with the varimax rotation method was employed to obtain information from households on their behaviour reflecting theirs motive for recycling activities in Putrajaya. The results showed recycling activities were implemented based on six reasons, which are attitude, belief, convenience, knowledge, situational and social pressure. This result may help the management authorities to increase the number of recycling activities by identifying the recycling attributes. Several environmental implications can also be drawn from this study.

Putrajaya; recycling; e-waste; motivation

INCREASING KNOWLEDGE OF THE EARTHQUAKE PREPAREDNESS THROUGH QUANTUM TEACHING MODEL ON STATE PRIMARY SCHOOL 19 BANDA ACEH

Irma Suryani, Sri Adelila Sari, Sri Milfayetty, and M. Dirhamsyah

The aim of this study was to find the ways to increase earthquake preparedness knowledge through quantum teaching model on students of State Primary School (SDN) 19 Banda Aceh. The samples were the seventeen students in grade 5. The methodology used in this study was classroom action research, which divided into planning, action, observation, and reflection, with two cycles by the quantum teaching model using hopscotch and snakes and ladders games. The results showed that student learning outcomes was reached 82.4% and increased to be 94.1% on the first and second cycles, respectively. In addition, about 97.1% of students were agreed that the learning model had been successful and 89.7% of students were agreed that the preparedness could be increased by applied hopscotch and snakes and ladder games. It has been concluded that knowledge, attitudes and action of the earthquake preparedness of students could be increased through quantum teaching model.

knowledge of the earthquake preparedness, quantum teaching model.

THE VALIDITY AND RELIABILITY TEST FOR CAREER INTERVENTION PROGRAM QUESTIONNAIRE (CIPQ)

The purpose of this study was to develop a questionnaire for Career Intervention Program which can be used in career development program at exploration stage among the secondary school students.  This study was based on Super’s Career Developmental Theory (1971).  Six variables used that were self-knowledge, career information exploration, career planning, educational and vocational exploration, career decision making and job readiness strategy.  The research design was the expost factor design.  The instrument used in this study was Career Intervention Program Questionnaire (CIPQ).  The validity test sample of this study consist of 4 professional assesors.  The first reliability test was condected to 35 Form IV students at a secondary school in Kuala Terengganu District. While for the second time test was conducted on 35 Form IV students at a secondary school in the district of Dungun, Terengganu. All together 70 students were involve this study. The results showed that the validity of CIPQ was .85 and the reliability was .91.  Thus, the validity and reliability of the instrument are highly good.  More than that, the Super’s Career Development Theory (1971), the measuring instruments CIPQ was suitable to be used for the career development program in secondary school students.  Based on the findings of this study, implications and suggestions were put forward.

intervention, Exploration, validity, reliability, career and questionnaire.

ISLAMIC PREACHING (DA’WA) PORTRAIT IN TELEVISION
(INDONESIAN CASES)

Dr. Dede Mulkan

Speaking of the relationship between the Preaching of Mass Media, in recent years it became an interesting thing. The media has made a preachers as known to the public. At first she is a preachers in the township that are not known to anyone, suddenly has become someone very well known to the entire archipelago. All this is because the role of the media has popularized itself into a famous preachers who in the media.
                While on the audience (people) as having the goal of propaganda messages are delivered, now seemed "excited" when receiving messages through mass media propaganda (television). Moral values ​​and religious values​​, so easily digested by millions of audience through display on the screen.
                Television media has now become an indispensable part of people's lives, he has become a friend, friends, relatives, but also as a "common enemy" in our living rooms. Television has become a "threat" to us, if the messages it conveys, does not have the meaning that can improve the quality of our lives.
                Opening up opportunities to deliver propaganda messages through television media, has given opportunity for the Preachers, to cherish a better life in the future. The mass media, has now become an open arena that became the target platform to pursue their preachers. Even sometimes, the Dai (a holy man who speak a Preaching) to have "forgotten" the people who have been cultivated for many tehun through face-to-face propaganda from one place to another.
                Apparently television also has "buried" the sincere intentions and our preachers. Initially they are sincerely convey religious messages to his people in a way to visit wherever they are.
                The phenomenon of "chased" the television media as a place to preach on Dai, be interesting to study. Is Preaching activities through the medium of television, has now become the sole reason for the preachers to take part in the midst of his people? Is a new Dai success as preachers said, if he had appeared on the screen?
                Dai is now preaching the television media has "modification" into a business tool than a mass industry, named Television. How the fate of the world preaching the future, if the industry outlook for preaching programs only from the standpoint of mere worldly gain.

Mass Media, Television, Preaching, Islamic Da’wa

ASSESSMENT OF POTABLE WATER SUPPLY IN AWADAY TOWN IN ETHIOPIA

Mekonnen Abdisa and R. Uttama  Reddy                                                                                                 

Ethiopia has huge water potential but still faces a range of challenges in water management and supply. The drinking water supplies to towns are through different means. The present study was carried out in one of the potential market that brings economy to the country through export of chat, Awaday a small town located in Eastern Hararghe of Ethiopia. The effort of this research was to assess the status of drinking water supply to the Awaday town dwellers. Descriptive survey method was used to assess the area for its water supply schemes and response of town dwellers. The primary and secondary data were collected by different methods. The key informants interview, observation and document analysis data collection tools were used. The collected data were properly analysed using descriptive statistics. It was found that there are water constraints in the area due to different reasons. According to the survey results, the insufficient and interrupted water supply, poor quality and lack of proper distribution are raised due to difficulties in electric power supply, difference in  production and supply, and administration problems.

Awaday, drinking water , water supply, water availability.

STUDENTS SATISFACTION LEVELS TOWARDS  SERVICES PROVIDED BY HEALTH CENTER UNIVERSITI MALAYSIA TERENGGANU (UMT)

Wan Muhamad Amir W Ahmad1, Nor Azlida Aleng2, Nurfadhlina Abdul Halim3, Mohd Pouzi Hamzah4, Norizan Mohamed5  and  Zalila  Ali6

The purpose of this study is to investigate customer’s satisfaction towards Students Health Center services. To achieve the objective, we have designed questionnaires and distributed to 318 respondents. We employed five different methods which are structural equation modelling, Mann-Whitney U Test, Kruskal-Wallis H, Friedman test and Ordinal Regression. The statistical analyses reveal that service counter, treatment rooms, pharmacy counter and waiting hall have a relationship with a total score of satisfaction level of students. Results of Mann Whitney U test  prove that the  score between  male and female is highly significantly different. The mean rank  score for male students is higher compared to female students. This indicated that males were more satisfied with the university health center services. According to correlation analysis the result obtained was between independent variable gender and dependent variable satisfaction level have negative correlation . This research also investigates the satisfaction level towards health center services which is based on ethnic factors namely Malay, Chinese and Indian. Results from Kruskal-Wallis H shows that the three independent groups are not significantly different . Malay student’s mean rank is 170.32 while Chinese and Indian students mean ranks are only 148.43 and 155.51 respectively. We conducted the statistical Friedman Test to determine the differing level of satisfaction among students towards four dependent variables namely service counter, treatment room, waiting hall and pharmacy counter. Results of Friedman test showed that the data of four dependent are significantly different . Service counter mean rank is 3.28 while treatment room, waiting hall and pharmacy counter mean ranks are only 3. 27, 1.24 and 2.21 respectively. As a conclusion, to maintain a good performance of the UMT Health Center has to improve the efficiency of existing services as a guarantee for customers continue to use this service to make the best health center

Mann-Whitney U Test, Kruskal-Wallis H, Friedman test and Ordinal Regression.

SERVICE QUALITY MANAGEMENT WITH E-GOVERNMENT SYSTEM BASED ON WEB IN JATINANGOR SUBDISTRICT, SUMEDANG REGENCY, WEST JAVA PROVINCE, INDONESIA

Dr. Rinny Dewi Anggraeni & Dr. Romly Arsyad

A change is something that is a must and will happen. As well as organizations that are required to be able to change and adapt to the change in order to be able to continue to survive. Organizations must have the right strategy and implementated continuously over time. Briefly change management can be defined as the process to make a difference and lead towards a better condition. Definition of change management according to Karen Coffman and Katie Lutes (Coffman and Lutes, 2007) is a structured approach to help organizations and people to slowly transit from the current state toward a desired state. Another definition according to Holger Nauheimer (Nauheimer, 2007) that a change management can be described as process, tools, and techniques to arrange the change on people in achieving the required results and to realize the change effectively through change agents, teams and the wider system.
Today, Indonesian Apparatus Human Resources are called as Bureaucracy reformation. Reform has given rise to various changes in the system of governance implementation, one of which is the change in the local government system since the enactment of Law no. 22 of 1999 which was later refined by Act No. 32 of 2004 on Regional Government. Fundamental changes in this law lies in the paradigm used, namely by providing autonomy power  through the powers to conduct domestic affairs of the region, especially to the Regency and City, by refering to the laws in force in the framework of the Unitary Republic of Indonesia.
The purpose of this research is: implementing service quality management with e-Government system based on web in Jatinangor subdistrict, Sumedang Regency, West Java province.
As for some of the expected benefits of this research are: implementation of the service quality management with e-Government system based on web so that the performance of apparatus Jatinangor subdistrict, Sumedang Regency, can be better in giving public service, and help the community in maintaining the truths of the population data, accessing data, and makes it easy to find  other data in Jatinangor sub district, in accordance with the sophistication of information and technology.
The implementation of service quality management with e-government system based on web in Jatinangor subdistrict, Sumedang regency, west java province is the form of implementation of the Ministry of Home Affairs' policy on e-ID card, that is by implementing the making of identity card through electronically which in the previous years was still manual. The purpose of Government in making a policy to implement the e-ID card program is to make the creation of orderly administration and to prevent the negative impact of the use of the manual of ID card that made by the irresponsible parties that can harm the Government and society. From the analysis of the research on the implementation of e-ID card program in Jatinangor subdistrict, Sumedang regency in this study, it can be concluded that the policy has not been effective in its execution, it is visible in the field on the implementation of e-ID card that experienced by the government.

SPEECH ACT ON SHORT STORIES ; A PRAGMATIC STUDY

Iman Santoso, Eva Tuckyta Sari Sujatna, Sutiono Mahdi

The study was focused on writing short stories in teen magazines. Many authors began to produce writings teens through the teen magazines or through the internet directly. The purpose of this study to find out appropriate classification pragmatic communicative functions existing in the short stories for teens where us can to find out more what the short stories using the classification of teenagers, especially in speech acts expressed what they think in communicating. This finding speech acts  in this story expressed emotions, sadness, happy and expectation  to the reaction of his interlocutor speech act. The  study was taken  the data from a teen magazine Creative and Smart with different volumes. This study employed qualitative analysis of the data.

Classification pragmatic, Speech acts, Express, Interlocutor  

OF FEMINISM, COLONIALISM AND NATIONALISM IN INDIA: DRAWING A RELATIONSHIP

Raashida Gull

Indian tradition has for the major part encouraged the subservience of women, applauded their self-denial, and promoted their subjection. But it was only towards the colonial period that women’s question began to receive attention. This paper presents an analysis of attitudes developed out of contact with the liberal philosophy of colonial rule and how these attitudes shaped the women’s question in India. It was out of these attitudes that reform and nationalist movements came into existence which had a formative influence on feminist movement in India. It is in this background that this paper attempts to present a picture of how women’s movement acted in conjunction with such reform and nationalist programmes during the colonial rule.

Colonial Rule, Feminist Movements in India, Nationalism, Status of Women

PRESENT STATUS OF EDUCATION AND IMPACT OF MODERNIZATION ON IT WITH SPECIAL REFERENCE TO GUJJARS OF PAHALGAM, JAMMU AND KASHMIR

Meenaza Manzoor, Gautam Gyanendra, M. C. Dubey and Burhan M. Padder

The present investigation is related to the educational profile of gujjars of the Pahalgam of Anantnag district in Jammu and Kashmir State. While developing the framework of the investigation, the suggestions from various experts were taken into account. It was considered that the proposed investigation be confined to an area which is getting urbanized under the impact of modern processes of change. On the basis of demographic conditions and the population of gujjars the researcher conducted the survey of various surrounding areas in the vicinity of Pahalgam.

THE DEVELOPMENT ACEH TSUNAMI MUSEUM DOCUMENTARY ON SECI MODEL OF KNOWLEDGE MANAGEMENT

Alfi Rahman, Sri Adelila Sari and M. Ridha

Aceh Tsunami Museum (ATM) was built as one of disaster non-formal education for the community disaster knowledge. Some strategies have been suggested to bring the complicated function of museum to simple and fun context. The original idea for this research came out from the needs of the ATM visual media to contribute in knowledge creation and innovation of community and to bridge the gap between the museum, science and community based on the framework of Knowledge Management (KM). The three stages approach of making a ATM documentary in this study were included pre-production, production, and post-production, respectively and refer to SECI model of KM. The video was taken on April 2013. Some rooms were selected based on the most important and frequently visited by visitors. Some equipments used were MC1500 Camcorder Sony DSLR, Canon EOS 7D, lens 70-200/f2 8 L Series, and Adobe Premier Pro CS 4.0 software. The ATM documentary found to attempt to close the distance between science, museum and community on the framework of KM. The product of ATM documentary was 14.45 minutes and stored on DVD. The information and additional knowledge for the community were provided in ATM documentary and hope to increase the community disaster knowledge awareness.