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JANUARY 2013 Volume 7. Number 1. ISSN :2305-4557

 

Title

DIMENSIONS OF FINANCIAL SERVICES QUALITY: AN OVERVIEW OF THE CONSUMERS’ BEHAVIOUR TO BE CONSIDERED IN THE BANKING SECTOR OF BANGLADESH

Author

Dr. Md. Morshed Hasan Khan, Abanti Antara and Abdullah-Al-Masum

Source International Journal of Social Sciences  pp 001-014   Vol 07. No. 1 -- 2013
Abstract

With the aim to know what and how the dimensions of a financial service quality influence the consumers’ attitudes and purchasing intentions, this paper primarily discusses the financial service quality factors in regards to the relationship between consumers buying behaviour and the quality of services offered. Since new an newer competitive markets are growing in the county and worldwide, it is becoming very important to understand first the present stance of financial service quality features and its adoptions so that consumers and service providers can come up with good relationship in between their fulfilment of objectives to be realizable from both sides - consumers demand and satisfaction and banks’ offerings. Instead of offering consumers the bundles of banking products, we need to analyze first how they perceive the quality of services or whether the newly adopted services  are actually appropriate from the perspective of Bangladesh especially in regards of the nature, condition, status and  level of the customers. Essentially, a financial service is defined in the FSA broadly as any service of a financial nature Offered by a financial service supplier. Acknowledging the priority and limitation of scope, this paper only covers banking sector with especial emphasis on incorporating pertinent technology in its services.  However, this writing may help us receive an overall idea, insights of a leading financial sector like banking to make inference for other areas of financial sector. In this writing, we have discussed about the service quality model, i.e. SERQAL, BSQ to understand the over all service quality factors in banking.  

Keyword

service quality, consumer satisfaction, customer loyalty, relationship

 

 

Title

THE INFLUENCE OF GOOD GOVERNANCE IMPLEMENTATION TO ORGANIZATION PERFORMANCE:
ANALYSIS OF FACTORS AFFECTING
(Study on Intitution Amil Zakat Indonesia)

Author

Sri Fadilah

Source International Journal of Social Sciences  pp 015-033   Vol 07. No. 1 -- 2013
Abstract

The development of non-governmental organizations such as Lembaga amil zakat, shadaqah infak and thus mushroomed as a social movement. The reality is, a gap between the potential for a large charity (20 trillion) by the realization of a very small charity (1 trillion). Of course, this indicates poor performance management organization LAZ zakat in particular when viewed from the achievement that only about 1 percent. It has an impact on society demands a high level of accountability and transparency of LAZ. The demand is a challenge for LAZ to make good governance (good governance). The results of this study are expected to be a reference for the development of organizational performance assessment model LAZ zakat in particular by looking at the factors that influence it. In accordance with the purposes of this study the variables studied were internal control, TQM, good governance and organizational performance. The unit of analysis is the study LAZ Foz active members numbering 50 LAZ. The purpose of the study to see the impact of the implementation of internal control and TQM to organizational performance through the application of good governance partially or simultaneously. The method used in this research is research that is the explanation, while the data analysis tool used is the analysis of structural equation modeling (SEM) using partial least square.

Keyword

Internal Control, Total Quality Management, Good Governance, and Organizational Performance.

 

 

Title

CHALLENGES OF IMPLEMENTING ENGLISH CURRICULUM AT RURAL PRIMARY SCHOOLS OF BANGLADESH

Author

Abu Nayeem Mohammad Salahuddin,Md. Mahbub Rabbani Khan and Md. Arifur Rahman

Source International Journal of Social Sciences  pp 034-051   Vol 07. No. 1 -- 2013
Abstract

Primary level English curriculum implementation is essential in Bangladesh to achieve the set English language competencies in the rural areas. The main purpose of this study was to find out the challenges of implementing English curriculum at primary level in rural schools of Bangladesh. The current study was a mixed method research by nature. Two sets of questionnaires were used to collect data from students and teachers of rural areas to understand the views and situation of English Language teaching and learning. Besides, interviews were conducted with the teachers and English teaching sessions were observed using an observation checklist in order to find out the present situation of primary level English Curriculum implementing process and challenges. The study indicates that most of the rural schools students are poor in English language due to lack of skilled teachers, proper teacher training, using proper teaching methods and materials, physical facilities and so on. As a result English curriculum implementation at primary level in Bangladesh is becoming unsuccessful.

Keyword

English curriculum, language competencies, language practices, second language

 

 

Title

EFFECTS OF TEACHER QUESTION TYPES AND SYNTACTIC STRUCTURES ON EFL CLASSROOM INTERACTION

Author Dr. Sulaiman Hassan Qashoa
Source International Journal of Social Sciences  pp 052-062   Vol 07. No. 1 -- 2013
Abstract

One of the most common and prominent classroom activities is the act of teacher questioning. In classroom setting, teachers’ questions and students’ answers are considered a powerful teaching approach if they are used to challenge assumption, and lead to new wisdom and knowledge. Unfortunately, despite the great impact of the act of teacher questioning in facilitating the process of learning, it has a possibility to demotivate the learners if it is carried out incorrectly. Therefore, the research paper aims to clarify how EFL teachers can design questions that can expand students’ knowledge and promote creative thinking.

Keyword

Questioning, display, referential, syntactic structures, interactions

 

 

Title

ANALYSIS OF PRESENT EDUCATIONAL PRACTICES FOR THE CHILDREN WITH INTELLECTUAL DISABILITY IN BANGLADESH

Author

Dr. Nigar Sultana, Umme Mustari Tithi, Tanjilut Tasnuba and Kazi Rounok Jahan

Source International Journal of Social Sciences  pp 063-077   Vol 07. No. 1 -- 2013
Abstract

The objective of the study is to analyze the present educational practices for the children with intellectual disability (ID). The evidence of the research was gathered from different sources (semi-structured questionnaire, classroom observation and focus group discussion) as instruments using quantitative and qualitative approach based on empirical and primary data. In this context, the schools (special N=10) that provided educational services for the children with intellectual disability in Dhaka city were selected purposively.  In this study the participants were head of the institutions, guardians, ID students, and special class teachers. The findings revealed that there was no established structure for the special schools followed their own style for management in the schools, no fixed guideline to be followed for the special schools. According to school authority, teaching-learning strategies, use of teaching materials, student assessment systems were highly individualized. Moreover, parents suggested that the school authority should empowered and involved them in decision making, educational activities for meaningful participation. The results of the study also indicated that teachers’ student interaction was highly positive that influenced students learning significantly but the condition of classroom environments influenced negative performance of students as well as teachers morality.

Keyword

Intellectual Disability, Special Schools, Educational Practices.

 

 

Title

CONSUMER CONFUSION IN ONLINE MASS CUSTOMIZATION

Author

Malawi Arachchige Asoka Malkanthie

Source International Journal of Social Sciences  pp 078-088   Vol 07. No. 1 -- 2013
Abstract

The purpose of the study is to show the ability of high closure in converting negative consequences of mass customization confusion (MCC) in to positive. Results of the study emphasize a positive relationship between MCC and product satisfaction and fun when closure is facilitated and weaker negative relationship between MCC and trust. Further, when closure is restricted, there is a strong negative relationship between MCC and its’ consequences. The reason behind the results is the moderating effect of closure in the relationship between MCC and its’ consequences; product satisfaction, online fun, and trust.

Keyword

Mass Customization, Closure, Product Satisfaction, Online Fun, Trust

 

 

Title

QUANTITATIVE ANALYSIS ON THE LEVEL OF ACCEPTANCE, USAGE AND PROBLEMS OF E-BOOKS AMONG SCHOOL TEACHERS IN TERENGGANU

Author

Wan Muhamad Amir W Ahmad, Nurfadhlina Binti Abdul Halim, Nor Azlida Aleng, Norizan Mohamed , Wan Abd. Aziz Wan Mohd Amin and Nur Amirah Amiruddin

Source International Journal of Social Sciences  pp 089-101   Vol 07. No. 1 -- 2013
Abstract

The objective of this study is to identify the level of acceptance, usage, and problems relating to e-books among primary school teachers in Terengganu state. Besides that, the study aims to determine whether information, computer usage elementary skills and the frequency of using e-books have a correlation with the level of e-book acceptance. To fulfil the objective of this study, a study sample consisting of 79 teachers was collected using questionnaire forms as the instrument and analysed using frequency distribution analysis, median mean and non parametric statistics method. As a whole, the findings show that e-book acceptance level is categorised as medium. The study also finds that computer usage background has no significant correlation with the level of e-book usage among school teachers. The study shows that gender also plays a major role in determining the level of e-book acceptance among school teachers.

Keyword

Reliability, e-book and correlation.

 

 

Title

PRODUCING SPECIFIC KNOWLEDGE ABOUT NEWS CONSTRUCTION:
THE CONTEXT OF MALAYSIA

Author Siti Suriani Othman,Lee Kuok Tiung and Liana Mat Nayan
Source International Journal of Social Sciences  pp 102-109   Vol 07. No. 1 -- 2013
Abstract

This paper demonstrates how news construction studies should be conducted by cherishing the specificity of news practices even if the newspapers operate in the same country. Based on Donna Haraway’s notion of specificity and situated knowledge, we argue that in order to understand the complexity of news construction in Malaysia, the study has to recognize the ‘specificity’ and ‘situatedness’ of scientific knowledge of journalism. For that, we first discuss Western influence in journalism studies and the effort of de-Westernization (thus a more specific form of knowledge), the notion of ‘specificity’ and ‘situated knowledge’ and the findings of the study to demonstrate that even in Malaysia, news construction has been a very ‘specific’ practice among different newspapers. In-depth interviews have been conducted with Malaysian editors to understand the heterogeneity of news construction practice, thus supporting the argument on the necessity to produce specific knowledge about news construction in the context of Malaysia.

 

 

Title

A PROPOSED KNOWLEDGE MAP FOR LIBRARY, ARCHIVES AND INFORMATION SCIENCE FROM AN ACADEMIC-PROFESSIONAL VIEW HIGHLIGHTING CAIRO UNIVERSITY

Author

Dr. Sherif Kamel Shaheen

Source International Journal of Social Sciences  pp 110-129   Vol 07. No. 1 -- 2013
Abstract

The paper aims at introducing a new Knowledge Map for library, archives and information science that can help library schools to evaluate their coverage of Academic courses syllabi topics and professional skills as well as their future needs for specialized academic disciplines. The proposed Knowledge Map will be tested by applying it on the oldest library school in the Arab region, the department of library, archives and information technology at Cairo University on both the syllabi and Academic staff. The study reviews several efforts concerning categorizing or classifying library, Archives and Information science, like: The JITA Classification Schema of Library and Information Science and some search tools like Portal: Library and Information science…etc. The proposed Knowledge Map will be used as a measurable tool to answer the following two questions: what is the subject distribution of courses provided at the library school? What is the specialization map for the faculty staff working at the library school? Also, the proposed knowledge map could be used to explore the balance of search efforts and trends in the library school. The search efforts consist of both: Post graduate students’ theses and dissertations subjects in addition to faculty staff published journal articles and conference papers.

Keyword

Knowledge map – Cairo University, Dept. of library, Archives and IT – Specialization map – Subject distribution of courses – Knowledge sources classification – Information theories

 

 

Title

THE USE OF LOCAL CULTURE TEXTS FOR ENTHUSIASTIC ENGLISH READING TEACHING

Author

Miftah Royani

Source International Journal of Social Sciences  pp 130-135   Vol 07. No. 1 -- 2013
Abstract

Teaching English reading has its own characteristics and difficulties. Since reading skill is a “passive” class compare to other skills’ class, it makes the big boredom for the students. Moreover, the students’ mindset toward reading class is a difficult, monotonous and uninteresting class. Basically this feeling comes to the students because they are not familiar with the topic discussed in the reading text. The students do not feel in to the text. The teacher’s way to motivate the students is another challenge. The use of local culture texts is one of the effective ways to stimulate students’ motivation in reading class. Using local culture text means that the texts learned by the students are the part of students’ life. By doing so, the students will feel motivated in reading class which brings a good impact in the higher level of reading class. (Abstract)

Keyword

component; local culture texts; teaching reading

 

 

Title

MENTAL MODELS OF PRE-SCHOOL CHILDREN REGARDING THE SUN,
EARTH AND MOON

Author

M. Altan KURNAZ, A. Oğuzhan KILDAN and Berat AHİ

Source International Journal of Social Sciences  pp 136-143   Vol 07. No. 1 -- 2013
Abstract

In the context of this study, the mental models of the preschool children regarding the concepts of the Sun, Earth and Moon have been tried to be determined. In this regard, 200 children in a city center located in Western Black Sea region of Turkey were included in the research. This research was conducted as a descriptive study. Data of the research has been determined by using the picture drawing technique. In the process of the analysis of the data, the categorization of the characteristics of the celestial objects taking place in the pictures of the students has been utilized. These characteristics have been the sizes and shapes of the Sun, Earth and Moon and whether they are moving or not. From the comparison of the success situations determined separately for three characteristics, the student mental models have also been revealed. As a result of the research, it has been determined that the children`s mental models have been mainly clustered on Type II (The qualifications of the child`s drawings are mainly scientific) and Type III (The qualifications of the child`s drawings are mainly not scientific)..................................................................

Keyword

Pre-school education, Mental Models, Sun, Earth, Moon, Child Pictures

 

 

Title

A CONTRASTIVE ANALYSIS OF BEOWULF’S FIRST AND THE LAST FIGHTING AGAINST TWO MONSTERS

Author

Salma Haque and Tahmina Akhter

Source International Journal of Social Sciences  pp 144-152   Vol 07. No. 1 -- 2013
Abstract
Beowulf, the epic, is a literary wonder of its time and the story of youth and old age of a monster-slaying hero Beowulf who fights three battles, with three monsters in three different purposes and strategies. These three battles are: his fighting against Grendel, his mother and the Dragon. The monsters are important to reveal the  difference between youth and old age, the inevitable truth that man is mortal  and the limitations of the hero. The objective of this paper is to show through the contrast of the first and the last fighting of Beowulf that the last fighting is a reckless decision of the hero as it is more dangerous than the first one for the fire-breathing Dragon is more precarious than the first fiend Grendel. Moreover, as a king he cannot undertake risk because the Dragon’s death is the triumph over evil but his death symbolizes huge difference between hero and the king. At the same time we observe that hero or ruler can overcome monsters but cannot death.
Keyword

Grendel, Dragon, youth, old age, Beowulf the hero, and as a king 

 

 

Title

POST-SINGULARITY AND PRIMITIVE INTELLIGENCE

Author

Virgilio A. Rivas

Source International Journal of Social Sciences  pp 001-009   Vol 07. No. 1 -- 2013
Abstract

The argument of post-singularity states that evolution can be hastened to advance towards a more desirable direction once it is released from its biological inhibitors. To hasten this process intelligence must be maximally pushed to its post-human direction.
But the possibility of post-singularity will have to rely on a much traditional approach known to primitive intelligence. Among others, the efficacy of this approach can put so-called higher than human consciousness status of AI into question. Yet, for all its worth primitive intelligence is not invulnerable to systematization. This paper concludes with a recommendation on how to retain its positive kernel at the same time that one can be critical of its objectifications in present-day state of technology and global processes of subject formations in the era of Anthropocene.

Keyword

anthropocene, reflexivity, post-singularity, singularity

 

 

Title

THE EFFECT OF FIFA-11 MOVEMENTS ON THE PREVENTION OF INJURIES TO HEARING-IMPAIRED FOOTBALL PLAYERS

Author

Mahmut Açak, Tamer Karademir, Mehmet Acet and Zeki COŞKUNER

Source International Journal of Social Sciences  pp 001-009   Vol 07. No. 1 -- 2013
Abstract

The efficacy of the FIFA-11 program for preventing injuries was examined with the purpose of decreasing the injuries of hearing-impaired football players. Two teams which play in the 1st League for the Turkish hearing-impaired, both in same group and from same geographical region, were chosen. The FIFA-11 program for the prevention of football injuries was applied on one of these teams. The second team was chosen as the control group. The control group continued its routine training throughout season. Their injury level was assessed using the Fysion Blesreg questionnaire form before and after the season. The injury incidence for the education group for 1000 hours of play was found to be 51.66, and it was found to be 92.98 for the control group. It was determined to be 17.22 for the education group and 30.99 for control group in training. Nine point four percent of the injuries received by the control group had appeared as a result of fights they had with their rivals after match. There are percentage differences between injury variations of the education group and the control group. The present study proves that regular applications such as FIFA-11 on hearing-impaired sportsmen can decrease the rate of injuries.

Keyword

Deaf Football Players, Injury Prevention, FIFA-11 program

 

 

Title

IPO PROCEDURE: AN ANALYSIS ON THE BOOK BUILDING METHOD IN BANGLADESH

Author

Amreen Rashida

Source International Journal of Social Sciences  pp 172-180   Vol 07. No. 1 -- 2013
Abstract

The purpose of the present study was to highlight the Bangladesh Capital Market status with having Book Building method and identify the problems regarding this method that impedes the development of capital market in Bangladesh. In the beginning of the study I have given a general idea of Initial public offering (IPO) and mentioned the listing procedure. I have also explained the methodology regarding this report. Both primary and secondary data have been used in preparing this report. I have tried to focus on Book Building method in the security market of Bangladesh and discussed about its problems created by manipulators. Like all study, this report has also certain limitations, which were in some cases unavoidable. In the end I have concluded with the overall analysis of my project and recommend some solutions, which is on, “IPO Procedure: An Analysis on The Book Building Method In Bangladesh”. The present study is a tentative one and will be revised and corrected in the light of further study. I hope and firmly believe that this research will help us to understand the contribution of Book Building method in the capital market development and that will improve economy in poor performing countries.

Keyword

IPO, Book Building Method, DSE, CSE, Securities

 

 

Title

CREATING PLACE ATTACHMENT TO RESTAURANTS WITH ETHNIC AMBIENCE IN ATTEMPT TO SUPPORT LOCAL VALUES IN BANDUNG

Author

Yuni Maharani

Source International Journal of Social Sciences  pp 181-187  Vol 07. No. 1 -- 2013
Abstract

Individual attachment to a place is manifested in objective quality that includes; satisfaction, service acquired and time consumed, and also in subjective quality that includes; developing feelings towards the place, sense of belonging, assuming the place as a part of oneself, familiarity and continuous use of the place. Bandung is well known for its society’s creative culture, which is displayed on the growing number of community gathering, recreational and socializing places, such as restaurants. Some traditional Sundanese restaurants, those take part in the culinary department of creative industries in Bandung, have promoted innovations to their interior concept to gain interest and develop visitors’ familiarity and emotional attachment to the ethnic ambience offered. This study aims to explain that these days’ restaurants can reproduce traditional values by creating an emotional tie between human and place through interior atmosphere. By observing three restaurants which is built in different period of time, vvisitor’s from different cultural background are able to sense the Sundanese values through representational interior components adjusted to the contemporary interior styles and trends.

Keyword

Place Attachment, Sundanese Restaurants, Interior Atmosphere

 

 

Title

WHAT HAPPENS IF A MOTHER PLAYS FOR HERSELF: MOTHER-SON INTERACTION AS SEEN THROUGH ONE YEAR YOUNG CHILD OBSERVATION

Author

Özden BADEMCİ

Source International Journal of Social Sciences  pp 188-193  Vol 07. No. 1 -- 2013
Abstract

This paper explores the dynamics of an interaction between a mother and a little boy through the games played by them as seen through weekly observations lasted for a year. Observations of a young child was first pioneered and developed by Esther Bick at the Tavistock Clinic in London.  Observations of a young child serve as one of the cornerstones of some psychoanalytically oriented training programs curriculum. In this program, each student observes a young child between the ages of 2-4 for an hour a week either at home or in a nursery school or day care setting. This particular young child observation presented here was took place at the family’s home. These observations not only provide remarkable insight into the unconscious world of the both players’, but also show the significant effects of play on the personality development.

Keyword

Psychoanalysis, play, mother and young child observation

 

 

Title

MODELING QUALITY OF LIFE AND LIFE SATISFACTION AMONGST HOMESTAY PROGRAM PARTICIPANTS IN MALAYSIA

Author

Aziz Amin, Ahmad Munir Mohd Salleh, Mohd Shaladdin Muda, Norsiah Ahmad and Yahaya Ibrahim

Source International Journal of Social Sciences  pp 197- 204  Vol 07. No. 1 -- 2013
Abstract

In Malaysia, tourism is the second largest contributor to the economy after the manufacturing sector. In 2008, the numbers of tourists recorded was 22.05 million and tourism had contributed RM49.6 billion (USD13.4 billion) in revenue. Furthermore, total receipts of RM6.3 million was contributed by the homestay programme from 68,416 domestic visitors and 23,117 foreign visitors. The rural Tourism Master Plan 2001 was formulated to promote the homestay programme as a catalyst for rural community development. The homestay programme provides a positive effect to the quality of life among the participants. For example, increases in household monthly income, job opportunities, improved public facilities and infrastructure in the rural area. The implementation of the homestay programme also increased work satisfaction amongst participants. A total of 306 samples were identified from the Homestay Programme participants. All data were processed and analyzed using the Statistical Package for Social Science (SPSS) and Amos. Among the analysis has been used in this study are factor analysis and reliability analysis, descriptive and inferential analysis. This paper discusses the modeling of Homestay Community Quality of Life and life satisfaction based on the data as well as its contribution to the rural community development in Malaysia.

Keyword

quality of life, life satisfaction, human development, Malaysia